DENISON TREE REMOVAL – PRIVACY POLICY
Last Updated: November 14, 2025
Denison Tree Removal (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with us through our website, Facebook/Instagram ads, Messenger, Google Ads, text messages, phone calls, or any related services operated through LeadConnector (GHL) or our AI assistant, Aurora.
By using our services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Contact Information
Name
Phone number
Email address
Home address or job location
Tree Service Information
Photos of trees or damage
Type of issue (leaning, dead, storm-damaged, etc.)
Job details you provide
Automatic Data Collected
UTM data from ads
Messenger conversation data
Device/browser information
Ad source (Facebook, Instagram, Google, etc.)
Information From Automated Tools
We use LeadConnector (GHL) and our AI assistant “Aurora” to:
Respond to inquiries
Collect job details
Schedule estimates
Improve customer communication
All automation follows strict privacy and security standards.
2. How We Use Your Information
We use collected information to:
Respond to your messages and service requests
Provide estimates and schedule jobs
Improve communication via phone, SMS, and Messenger
Deliver marketing or follow-up messages (if opted-in)
Improve our advertising and customer experience
Comply with legal requirements
We do not sell your information.
3. Sharing Your Information
We only share information with:
Our internal team members
Contractors who help complete your job
LeadConnector (GHL) for CRM and messaging
Meta (Facebook/Instagram) or Google for ad attribution
Legal authorities if required
We never sell your data to third-party marketers.
4. How We Store and Protect Information
We store information through:
LeadConnector (GHL)
Secure servers
Encrypted communication tools
We use reasonable measures to protect your data from unauthorized access or misuse.
5. Messenger, SMS & AI Communication
By messaging us through:
Facebook Messenger
Instagram Messenger
SMS/text
Our website chat
…you consent to communication through automated tools, including our AI assistant Aurora, which helps collect necessary job information quickly and efficiently.
You may opt out at any time by replying STOP.
6. Your Rights
You may request:
Access to your information
Correction of your information
Deletion of your information
To stop receiving messages
Contact us at:
📧 denisontreeremovalct@gmail.com
📞 (860) 912-7936
7. Children’s Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect children’s information.
8. Policy Updates
We may update this Privacy Policy occasionally.
Revised versions will include the updated date at the top.
9. Contact Us
For privacy concerns or requests:
Denison Tree Removal
New London County, CT
📧 denisontreeremovalct@gmail.com
📞 (860) 912-7936