Denison Tree Removal – Privacy Policy
Last Updated: October 11 2025
Denison Tree Removal (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our website, services, and messaging systems.
By accessing our website, contacting us, or providing your information, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information when you contact us or request service:
- Name (if provided)
- Phone number
- Email address (if provided)
- Street address and city
- Details about your tree removal needs
- Photos or messages you submit voluntarily
- Any additional information you choose to provide
We do not collect sensitive information such as financial data, health data, or government identification numbers.
2. How We Collect Information
We collect information through:
- Website contact forms
- Facebook Messenger or website chat
- SMS messages
- Phone calls
- Email correspondence
- In-person estimates or service visits
All information is provided voluntarily by the customer.
3. How We Use Your Information
We use collected information for the following purposes:
- Responding to inquiries
- Providing tree removal estimates
- Scheduling on-site assessments
- Communicating about service updates
- Sending appointment-related information
- Internal record-keeping
- Improving customer experience
We do not sell, rent, or trade your information.
4. SMS Messaging and Consent
By contacting us and providing your phone number, you consent to receive SMS messages from Denison Tree Removal related to:
- Estimate coordination
- Scheduling
- Service updates
- Follow-up communications
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for help.
We do not send promotional or marketing SMS messages unless you explicitly opt in.
5. How We Share Information
We may share your information only with necessary service providers, such as:
- Scheduling or messaging platforms
- Jobber (for job management)
- GoHighLevel (for communication systems)
- Phone/SMS carriers
These vendors only use your information to perform services on our behalf.
We do not sell or share personal information for advertising or commercial gain.
6. Data Storage and Security
We take reasonable steps to protect your information from loss, misuse, or unauthorized access.
While no system is 100% secure, we use industry-standard safeguards.
7. Cookies and Website Tracking
Our website may use basic cookies or analytics tools to improve site performance or understand traffic patterns. These tools do not collect personally sensitive information.
8. Your Rights
You may request to:
- Access your information
- Correct inaccurate information
- Request deletion of your information
- Opt out of SMS messages (reply STOP)
- Opt out of email communications
To make a request, contact us at:
Email: denisontreeremovalct@gmail.com
Phone: 860-743-1308
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
10. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Denison Tree Removal
New London County, Connecticut
Email: denisontreeremovalct@gmail.com
Phone: 860-743-1308